In November 2019, as part of the development and changes of the management model of SEA Company, Vitalii Smailov was appointed as Executive Director.
Vitalii became part of SEA Company team in 2015 as a business assistant of the Managing partner, and a year later moved to the Department of public relations and advertising, where he held the position of head of the Department since January 2018. During this time a number of strategic projects of SEA company were successfully completed under Vitalii's leadership: a complete rebranding was carried out, the concept of strategic brand positioning was formulated, within which the company became the only representative in Russia of the international Travel Lifestyle Network Association. In addition, the indicator of the average period of cooperation with clients of SEA Company has increased more than three times, and it is a natural indicator of customer satisfaction with the quality and level of service received.
«I can confidently say that over the years we have created a strong brand, which is known not only in the Russian hotel market, but also abroad. I am grateful for the opportunity to implement my ideas and knowledge in the framework of not only one department, but the whole company», - said Vitalii Smailov.
As Executive Director, Vitalii will optimize the company's business processes, will control the fulfillment of obligations to the clients, as well as take part in strategic planning for the development of SEA Company.